There is a cardinal rule that we sometimes forget about and that is all hard drives eventually fail. But, that's okay because, you always backup your hard drives, right?
There are two ways a hard drive can fail. A hard drive can have a logical failure or a mechanical failure. In a logical failure, the drive's components are physically undamaged, but because of either accidental formatting or a corrupt file system, the drive is not able to find and navigate its own data. However, unless it has been overwritten, that data still exists on your drive.
A mechanical failure means that your drive has broken parts that are preventing it from working - busted drives often make a telltale clicking sound as they futilely attempt to access their files. If you hear that, your data may still be there, but you're not getting it back without calling in the experts.
At Kodetech we can evaluate your hard drive and determine whether it's a logical failure or mechanical one. In logical failures we can, upon your approval, attempt to retrieve the data ourselves. If we cannot, you pay nothing.
If by chance the hard drive is found to have had a mechanical failure then we would send it to a depot repair facility. To assess if your data is recoverable a clean room enviorment is required to dismantle the hard drive and inspect the nature of the damage. Then it can be determined if the data is recoverable. An estimate of cost will be sent to you awaiting approval before any attmept is made. There is no guarantees.
Call us before you make any decisions and we'll be happy to discuss additional options to help prevent data loss in the future.